Help and support

How to reach us

For questions or concerns, you can reach us by phone at 030 – 549083250 or by email at [e-mail]. We are available Monday to Friday from 09:00 to 18:00 (CET). Feel free to attach screenshots or relevant information to your email to help us process your request.

When to contact us

Contact us when you:

• encounter an error or technical issue,

• need support using a feature,

• want to report a bug,

• have a question about permissions, roles, or access rights,

• need help managing or configuring your organization.

When to contact an admin in your organization

Contact respective admins in the platform when you:

• need access to a specific resource, solution or workspace,

• want to collaborate with another organization in Polyteia,

• want to delete or modify your account or profile from the organization,

• want to invite new members to your organization.